Terms and Conditions

These terms and conditions (“Terms & Conditions”) govern your use of the website – http://www.nirafinance.com/ (“Website”) and mobile application – “NIRA” (“App”) (Website and/or App be referred to as “Platform”) owned and operated by SHUHARI TECH VENTURES PRIVATE LIMITED (hereinafter referred to as “Us” / “We” / “NIRA”).

As a user ("User" or "You") of the Platform, You understand that NIRA is a technology platform providing access between multiple Users in the form of consumers, financial institutions, data partners and other partner lenders, regulated entities, service providers etc. with a view to facilitate lending and borrowing activities.

Please read these Terms & Conditions carefully before accessing or using our Platform or any part thereof. By accessing or using any part of the Platform, You agree to be bound by these Terms & Conditions. If You do not agree to all the terms and conditions, then YOU MAY NOT ACCESS THE PLATFORM OR USE ANY SERVICES PROVIDED BY US.

These Terms and Conditions form a legal and binding agreement between the User and Us and is made pursuant to the terms of the Information Technology Act, 2000.

  1. GENERAL 

    The Platform provides access to an online technology platform bringing together consumers, financial institutions, regulated entities like the NBFC, NBFC – P2P, data partners and other partners. 

    NIRA is not an organization registered with the Reserve Bank of India and does not hold any license to engage in any activities relating to lending or borrowing.  NIRA is not a Financial Institution under the Companies Act, 2013 or the Banking Regulation Act, 1949 or any other laws for the time being in force in India. NIRA is also not a deposit taking company or a chit fund or a company offering any investment schemes as per the rules and regulations for the time being in force in India.

    NIRA is a technology service provider facilitating the access between regulated entities like scheduled banks, Non-Banking Finance Companies, NBFC – P2P and Users in need of borrowings. The final decision as regards lending and borrowing is subject to the choice of the respective Users in their respective capacities as lenders / borrowers / users of other financial products.

    In the event You wish to avail any of the products displayed on the Platform, You will be required to provide certain information.

    Through the Website / App, the Company facilitates provisioning of the credit and other financial products to its clients through regulated entities like scheduled banks, Non-Banking Finance Company, NBFC – P2P, etc (“Services”). 

    For the provision of the above-mentioned Services, NIRA will be using and sharing the information of the User with multiple financial institutions, regulated entities, individuals and other parties, as may be required for the purpose mentioned above as further detailed in the Privacy Policy.

    • Do Not Disturb

      In the event You have registered Your phone number on the ‘Do Not Disturb’ registers with Your network provider, You shall ensure to take all steps to enable the Company’s representative’s to contact You via phone or SMS to provide details about different financial products being facilitated through NIRA and You shall ensure that such calls received by You are pursuant to You providing Us with information and You shall not register a compliant with the relevant authorities for the same. You can write to our Grievance Officer to unsubscribe to such communications. 

  2. ELIGIBILITY

    The User of the Website / App unequivocally declares and agrees that in case of an individual, the User is a natural / legal person who has attained the age of at least eighteen (18) years and is legally allowed to enter into a contract in India. The User is allowed to utilize the Services in accordance with these Terms & Conditions. If the User violates any of these Terms & Conditions, or otherwise violates an agreement entered into through the medium of the Website / App, NIRA may terminate the User’s membership, delete his/her profile and any content or information posted online by the User on the Platform or prohibit the User from using or accessing the Platform at any time in its sole discretion, with or without notice, including without limitation if NIRA believes that User is under the age of eighteen (18) years. 

  3. ACCEPTANCE OF TERMS AND CONDITIONS

    As a User of this Platform, You have agreed to the Terms & Conditions provided hereunder or anywhere else on this Platform including but not limited to disclaimers on this Platform. 

    NIRA reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms & Conditions, at any time without any prior written notice to the User. It is the User’s responsibility to review these Terms & Conditions periodically for any updates/ changes. User’s continued use of the App or Website following the modification of these Terms and Conditions will imply the acceptance by the User of the revisions. 

  4. YOUR ACCOUNT

    If You wish to use the Platform, You are required to maintain an account on the Website or App.

    You are responsible for maintaining the confidentiality and security of Your account, password, activities that occur in or through Your account and for restricting access to Your computer or mobile, as the case may be, to prevent unauthorized access to Your account. You agree to accept responsibility for all activities that occur under Your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if You have any reason to believe that Your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. 

    Please ensure that the details You provide Us are true, correct, accurate and complete. Upon NIRA gaining knowledge of having any reasonable suspicion that the information provided by You is wrong, inaccurate or incorrect, NIRA shall immediately terminate Your account without any notice to You in this regard. In the event of any changes to the information shared by You after registering Yourself on the Platform, You shall be responsible for forthwith notifying the said changes to Us. You can access and update most of the information You provided us on the ‘Dashboard’ area of Your account after You log-in or by writing to Us at shridevi.b@nirafinance.com The right to use this Platform is personal to the User and is not transferable to any other person or entity. 

  5. PRIVACY

    NIRA collects certain information from You in order to provide the Services. NIRA’s use of Your personal information is governed in accordance with the Privacy Policy located at https://nirafinance.com/privacy-policy

  6. LICENSE AND ACCESS

    NIRA grants You a limited, non-transferable, personal and revocable license to access and use the Platform or any part thereof for availing the Services, but not to download any material from it (other than page caching) or modify it, or any portion of it, except with express consent of NIRA and / or its affiliates, as may be applicable. Any unauthorized access to the Platform (or any part thereof) or any networks, servers or computer systems connected to Platform and any attempt to modify, adapt, translate or reverse engineer any part of the Platform or re-format or frame any portion of the pages of the Platform, save to the extent expressly permitted by these Terms & Conditions, is not permitted. 

    This license is non-transferable and does not permit any resale or commercial use of this Platform or its contents; any downloading or copying of account information for the benefit of anyone other than Your use; or any use of data mining, robots, or similar data gathering and extraction tools. The Platform or any portion of the Platform (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of NIRA and / or its affiliates, as may be applicable. Any unauthorized use of the Platform shall terminate the permission or revoke the license granted by NIRA. 

  7.  MONITORING OF THE PLATFORM AND YOUR ACCOUNT 

    NIRA always has the right and liberty to monitor the content of the Platform or any part thereof which shall include information provided in Your account. The monitoring of the Platform is important to determine the veracity of the information provided by You and that every User remains in consonance with the Terms & Conditions provided herein. Subject to the Terms & Conditions mentioned herein, NIRA shall also have the liberty to remove any objectionable content which is in contravention of the Terms & Conditions or any applicable laws in force in India or share such information with any governmental authority as per procedures laid down by the law for the time being in force in India. 

  8. SERVICE SUSPENSION 

    NIRA may wish to stop providing the Services and may terminate use of it at any time without giving notice of termination to You. Unless NIRA informs the User otherwise, upon any termination, (a) the rights and licenses granted to You in these Terms and Conditions will end; and (b) User must stop using the Platform or any part thereof forthwith. NIRA reserves the right to suspend or cease providing any Service and shall have no liability or responsibility to the User in any manner whatsoever.

  9. PROHIBITED USES 

    In addition to other prohibitions as set forth in the Terms & Conditions, You are prohibited from using the Platform: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate Your use of the Service or any related website for violating any of the prohibited uses.

  10. LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES

    Notwithstanding anything to the contrary contained herein, neither NIRA nor its affiliated companies, subsidiaries, officers, directors, employees or any related party shall have any liability to You or to any third party for any indirect, incidental, special or consequential damages or any loss of revenue or profits arising under or relating to these Terms & Conditions. To the maximum extent permitted by law, You waive, release, discharge and hold harmless NIRA, its affiliated and subsidiary companies, and each of their directors, officers, employees, and agents, from any and all claims, losses, damages, liabilities, expenses and causes of action arising out of Your use of the Platform / Website / App. 

    The information provided on the Website / App is based on the information that is provided to NIRA by its Users. In case the User does not disclose any information to NIRA, and the same is not found out at the first instance by NIRA, NIRA shall not be responsible for any claims or liabilities. 

    You understand that NIRA is not a financial institution and is not responsible for any fault of the lenders or any default by You of the loan agreement or other transaction document executed by You with the lenders. 

    NIRA is merely an information technology platform and the User is entitled to conduct its own diligence before taking any steps to initiate the processes outlined on the Platform or any part thereof. 

    YOUR USE OF THE SERVICE AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE FROM THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. 

    NIRA EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND AS TO THE SERVICE AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE FROM THE SERVICE, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. NIRA FURTHER MAKES NO WARRANTY THAT: (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, OR (V) ANY ERRORS IN THE TECHNOLOGY WILL BE CORRECTED AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM NIRA THROUGH OR FROM THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. 

    We reserve the right to recover the cost of Service(s) and Product(s), collection charges and lawyers’ fees from Users using the Platform or any part thereof fraudulently. We reserve the right to initiate legal proceedings against such persons for fraudulent use of the Platform or any part thereof and any other unlawful acts or omissions in breach of these terms and conditions.

  11. INDEMNITY

    You agree to indemnify, save, and hold NIRA, its affiliates, contractors, employees, officers, directors, agents and its third party associates, licensors, and partners harmless from any and all claims, demands, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to Your use or misuse of the Services or of the Website or App or Platform, any violation by You of these Terms & Conditions, or any breach of the representations, warranties, and covenants made by You herein or Your infringement of any intellectual property or other right of any person or entity, or as a result of any threatening, libelous, obscene, harassing or offensive material posted/ transmitted by You on the Website / App. NIRA reserves the right, at Your expense, to assume the exclusive defense and control of any matter for which You are required to indemnify NIRA, including rights to settle, and You agree to cooperate with NIRA’s defense and settlement of these claims. NIRA will use reasonable efforts to notify You of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of this Terms & Conditions.

  12. ADVERTISERS/ THIRD PARTY LINKS ON THE PLATFORM 

    NIRA accepts no responsibility for advertisements contained within the Platform or any part thereof. NIRA has no control over and accepts no responsibility for the content of any website or mobile application to which a link from the Platform or any part thereof exists. Such linked websites and mobile applications are provided “as is” for User’s convenience only with no warranty, express or implied, for the information provided within them or the veracity thereof. 

  13. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS 

    If, at NIRA’s request or otherwise, You send certain specific submissions (for example contest entries) or without a request from Us, You send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), You agree that We may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that You forward to Us. We are and shall be under no obligation (a) to maintain any comments in confidence; (b) to pay compensation for any comments; or (c) to respond to any comments.

    You agree that Your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that Your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than Yourself, or otherwise mislead Us or third-parties as to the origin of any comments. You are solely responsible for any comments You make and their accuracy. We take no responsibility and assume no liability for any comments posted by You or any third-party.

  14. APPLICABLE LAWS 

    Your use of this Platform and any Term & Conditions stated in this agreement is subject to laws of India. In case of any disputes arising out of the use of the Platform or any part thereof, Courts of Bangalore, India will have exclusive jurisdiction. 

  15. CONTACT US

    Please feel free to reach out to us for any complaint/ feedback to Our Grievance Officer as specified in the Privacy Policy.